Privacy Policy
Last Update: October 2, 2023
1. Policy Information
The following information on data protection applies when you visit our website (“https://echosoundworks.com“), including the use of our online shop and services. Hereunder we provide information on the data processing type, purpose, and scope.
We are aware that you take the protection of your personal data very seriously, and the protection of your personal data is equally important to us. For this reason, we strictly comply with statutory provisions when collecting, processing, and using your data.
We apply technical and organizational measures to protect the personal data we receive from you.
Echo Sound Works collects and retains data provided by you (the customer) for the sole purpose of delivering digital goods (purchases). We collect and store the following data on our web server.
2. Usage Data
Each time you visit our webpages, even if it is for informational purposes only, i.e., whenever you visit our webpages without logging in or registering an account, or knowingly transmit information to us (for example, when registering for a newsletter), we may collect the following data, which your browser transmits to enable you to visit our webpages (usage data):
•IP address
• date and time of the request
• duration of the website visit
• Greenwich Mean Time (GMT)
• content of the request (exact website)
• access status/HTTP status code
• data volume transferred in each case
• the website where the request comes from
• browser, language of browser, browser
• software version
• operating system
We also keep store and maintain the following data as it pertains to purchases and order histories:
•Email Address
•Purchase History
*WE DO NOT STORE YOUR PAYMENT INFORMATION
3. Third Party Providers
PayPal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Stripe
We accept payments through Stripe for credit and debit cards. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Mailer Lite
We use MailerLite to send you emails for our newsletter. When registering for our newsletter, some of your data will be passed to MailerLite, such as your name (if provided) and email address.
Our newsletter regularly informs you about offers, promotions, and other news. You may register for our newsletter on our website by providing a valid email address.
4. Sharing Your Personal Information
Echo Sound Works is legally obligated to pass on information to third parties. In particular, if there is suspicion of a criminal offense, we must pass the data to law enforcement authorities upon request. This includes the exchange of data with companies that handle credit card fraud. Other personal data we transmit to third parties are listed in the “Third-Party Providers“ section. There is no further transmission of your data to third parties.
5. Right to Information and Deletion
Right to Information
You have the right to request confirmation as to whether your personal data are processed, and if so, which specific data are processed and for what purpose(s).
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Rectification
You have the right to demand that inaccurate personal data be rectified without delay. Furthermore, considering the processing purpose(s), you have the right to demand that incomplete personal data be completed (Art. 16 GDPR).
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Right to Erasure
Once your user relationship has been terminated and the legal retention periods according to tax and commercial law have expired, all personal data will be erased unless you have expressly consented to the further use of such data with regard to your customer account.